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CLAMPING/TOWING/BLOCKING IN ON
PRIVATE LAND
Introduction
This document started after a few colleagues of mine were
clamped at work. I wanted to check out the legality of
clamping and find out what, if any, remedies there were. As
I started trawling various forums and looking at the issues
there was a distinct difficulty in trying to find answers.
The information was there but not in anyone place.
This guide covers clamping on private land only and not on
the public highway.
A good starting point in understanding your rights and the
obligations of the clampers is contained in the Citizens
Advice Bureau’s excellent advice guide.
You can find it at
http://www.adviceguide.org.uk/t_whee...ivate_land.pdf.
However the guide has very little background and is
necessarily brief. This document seeks to fill in the blanks
and provide further information.
The Security Industry Authority refers to clamping as
vehicle immobilisation. This can also mean towing away or
blocking in. As these are all related remedies for trespass
I will use the term interchangeably in this document.
The document includes my recommendations on what to do if
you are clamped and what remedies you can seek. The list of
remedies is not exhaustive and should not be treated as
such.
October 2009: Clamped on Land You Own or Rent
I have seen a number of questions regarding tenants/owners
of private dwellings with shared car parks wanting to know
the situation regarding clamping. This is often in response
to a landlord/property factors bringing in a clamping firm.
I have done a bit of research into trespass and garnered
opinions from various sources and put something together on
this topic. This information is contained in Appendix A at
the end of the guide. Please note that my solutions are just
suggestions and you should verify the legality of any action
before embarking on it. See the disclaimer below.
January 2010 Updated
I have added an appendix listing the more useful references
used in writing this guide. I’ve also added some discussion
on criminal damage to a clamp. There are some other minor
amendments and clarifications.
Disclaimer
Please note that I am not a lawyer
and the following should not be construed as legal advice.
While I have set out to be accurate the information could
contain errors or omissions.
Any advice given is of a general
nature and I will not accept liability for costs incurred
for using any part of this guide. You should seek legal
advice before embarking on any course of action recommended.
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Background and Legal Basis for Clamping
Clamping began in the 1980s as a controversial statutory
measure to deter illegal on-street parking in Central
London. It was the success of that measure and its extension
to other congested city centres which encouraged its use by
private landlords and the proliferation of clamping
companies willing to carry out that work on their behalf.
But whereas on-street clamping was tightly regulated with
specific procedures, rights of appeal and controls over the
amount of release fees, the opposite was true of private
clamping, which was completely unregulated and a product of
the common law.
The common law principle that clamping uses is a medieval
remedy for trespass called damage distress feasant. This
principle basically put is that something may be detained
until damages have been recovered or satisfaction be
rendered for injury they have done. In the past this
principle was applied amongst other things for trespass of
livestock. If someone’s livestock strayed onto someone
else’s land and caused damage, the landowner was entitled to
keep hold of (distress) the livestock until damages were
paid. In the same way clamping involves keeping hold of
(distressing) your car until you pay for the damages you
have caused in parking where you have. This remedy also
applies to towing a vehicle away.
Trespass is part of the legal system of torts. Under tort,
damages are sought to restore a party to original position
as best they can before commission of the tort. They are
therefore punitive in nature. Contrast this with damages
arising from breach of contract. Contract damages seek to
put a wronged party in the position where they would have
been had the contract been performed. They must not be
punitive.
Clamping is illegal in Scotland thanks to a 1992 court
ruling. In BLACK v CARMICHAEL (1992- S.C.R 709) it was
decided that the clamping of a vehicle and the demanding of
a release fee amounted to extortion and theft.
In England and Wales a different approach was taken. A Court
of Appeal decision in 1995 gave clear guidance. The Case of
ARTHUR v ANKER (Times Law Reports 1st December 1995)
produced a landmark decision
On the 6th May 1992 David Arthur knowingly parked his car
in a private car park belonging to commercial leaseholders
for around 45 minutes whilst visiting the nearby local
authority planning department. In doing so he disregarded a
prominent notice warning that unauthorised vehicles would be
wheel-clamped and a £40 release fee charge.
On returning to his vehicle he saw the inevitable clamp. He
refused to pay any release fee and made an unsuccessful
attempt to remove his own vehicle with a pick up truck –
which led to an altercation between his wife and the
clamper, Thomas Anker, which led to Mr Anker claiming he had
been assaulted by Mr Arthur’s wife.
In the early hours of the following morning, Mr Arthur
returned to the car park and succeeded in removing the two
clamps, which had immobilised his vehicle, before driving
away. Unfortunately this did not satisfy Mr Arthur who went
on to sue Mr Anker for trespass to his vehicle. In rejecting
Mr Arthur’s claim, the Court of Appeal laid down the
principles of law which now govern modern wheel clamping.
These are:
-
Where warning notices are prominently displayed, any
motorist who parks a vehicle in defiance of that notice
will be deemed to have consented to the clamping of his/
her vehicle and its subsequent detention until a release
fee is paid.(implied consent)
-
The amount of the de-clamping fee must be reasonable.
-
Arrangements must be in place to enable the prompt
release of a vehicle once the vehicle owner has
indicated that s/he is willing to pay the release fee.
There remains uncertainty as to what constitutes a
"reasonable release fee". In VINE v LONDON BOROUGH OF
WALTHAM FOREST (Times Law Reports 12th April 2000), the
original trial judge had regarded a release fee of £105 as
reasonable- although the Court of Appeal later ruled the
clamping illegal on other grounds.
On the morning of 6th March 1997 Ms Vine had been
undergoing hospital treatment. She felt unwell and therefore
parked her car (on private land) in order to leave the
vehicle and be sick. She did not see the clamping signs,
which were displayed. On returning a few minutes later she
found that her car had been clamped. Under protest, she paid
the release fee by credit card, but, assisted by the
Automobile Association, she successfully sued for a refund.
The lesson from Vine is that even when signs are prominently
displayed, a motorist who has not seen them cannot have
consent to a vehicle being clamped. An underlying principle
is that it is not only objective judgement must be exercised
but also subjective judgement as well. Even if the signs are
seen they have to be read and understood.
Also in amongst the judgement from Vine was a ruling on a
reasonable release fee. In the original case a release fee
of £105 was deemed reasonable. That amount today, taking
into account inflation using the retail price index as a
guide, would now equate to roughly £138 (March 2008).
However it is worth pointing out that often the damages
awarded for trespass are nominal. Bearing in mind that tort
law is not designed to enrich the wronged party but rather
to put them in the position they would have been in had the
tort not occurred, it could be argued that many of the
release fees are disproportionate to the actual damage
suffered.
These two cases decided that clamping in England and Wales
by private companies was legal and provided a certain
framework to govern the activities of the clampers. However
with numerous cases of clamps being applied illegally when
cars were legitimately parked, cases of intimidation,
assault, threatening behaviour on or by the clampers it soon
became clear that there was something wrong. Rightly or
wrongly an act of parliament sought to correct the imbalance
but instead of outlawing clamping as a remedy to
unauthorised parking on private land it instead gave it
cloak of legitimacy. It was lumped in with the Security
Industry Act.
The Private Security Industry Act and The Security Industry
Authority
In 2001 the Private Security Industry Act was passed. This
has been amended and was finally enacted around 2004. The
Act sets out some very strict rules for those wishing to
engage in Vehicle Immobilisation (Car
clamping/towing/blocking in) involving a release charge and
list some pretty stiff penalties for breaches including
fines up to £5000 and 5 years in jail.
Part of the act authorised the setting up of an
administrative body to oversee the licensing of Security
Industry Operators and staff. This body is the Security
Industry Authority. The Security Industry Authority (SIA)
has a website (https://www.the-sia.org.uk/).
You can obtain links to all the relevant legislation
relating to the SIA. More importantly you can perform an
online check to verify the license of any SIA licensed
individual.
Licenses fall into two categories – frontline and
non-frontline. Frontline licenses are required by all staff
who will be undertaking day to day security duties including
vehicle immobilisation.
Non-frontline licenses are required by the principals of
firms whose employees undertake duties licensable under the
PSI act.
Landowners have a responsibility to ensure that anyone
performing vehicle immobilisation for a fee on their land is
licensed by the SIA. There are pretty stiff penalties for
landlords (and I guess this would mean CEO or directors if
it’s a registered company) if they allow unlicensed
operators to immobilise vehicles on their land on their
behalf (i.e. acting as their agent).
The SIA do not regulate
-
the amount of the release fee
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the time taken to release a vehicle
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the adequacy of signage around the site warning that
vehicles may be immobilised
-
the complaints procedure of the company employing the
vehicle immobiliser
They SIA advise that :
“If a vehicle immobiliser uses threatening behaviour or
intimidation they may be committing a criminal offence and
we would recommend that you report such instances to the
police”.
The SIA's remit covers the individual undertaking the
licensable activity.
The PSI Act sets out that:
-
The person immobilising the vehicle must be licensed by
the Security Industry Authority.
-
The person immobilising or releasing the vehicle must
have their Security Industry Authority identification
badge on display.
-
Upon payment a receipt must be issued. The receipt
should contain the:
-
the name of the license holder
-
the signature of the license
holder
-
the license holders SIA
License number
-
the location where the vehicle
was clamped or towed
-
the date when the vehicle was
clamped or towed
Further terms for vehicle immobilisers were set out in The
Private Security Industry Act 2001 (Licenses) Regulations
2007.
These are
1)A vehicle must not be clamped / blocked / towed if:
a)A valid disabled badge is displayed on the vehicle.
b)It is an invalid carriage
c)It is a marked emergency service vehicle which is in use
as such.
In The Private Security Industry Act 2001 (Licences)
Regulations 2007
-
“invalid carriage” has the same meaning as in section
253(5) of the Road Traffic Act 1960;
-
“disability badge” means a badge issued under section 21
of the Chronically Sick and Disabled Persons Act 1970;
and
-
“Emergency vehicle” has the same meaning as in
regulation 3(2) of the Road Vehicles Lighting
Regulations 1989.
Any firm who does not comply with the above is in breach of
the Security Industry Act and can be prosecuted..
Unlicensed Clamper
It is also an offence to knowingly employ unlicensed
clampers. Landlords can be fined up to £5000 and/or be
jailed for up to 6 months per offence.
Other License Conditions
Front line staff must:
-
Wear the licence where it can be seen at all times when
engaging in designated licensable activity (unless you
have
reported it lost or stolen, or it is in our
possession)*.
-
Tell us and the police as soon as practical if your
licence is lost or stolen
-
Tell us as soon as practical of any convictions,
cautions or warnings, or charges for relevant offences
whether committed in the UK or abroad
-
Tell us of any changes to your name or address as
soon as practical
-
Not deface or change the licence in any way (should your
licence become damaged, you should
advise us and request a replacement).
-
Not wear a licence that has been defaced or altered in
any way
-
Produce the licence for inspection on the request of any
constable, any member or employee of the SIA or other
person authorised by the SIA
-
Return the licence to us as soon as practical if you are
asked to do so
-
Tell us as soon as practical of any change to your right
to remain or work in the UK
*You
do not have to wear your licence where it can be seen if you
can demonstrate that the nature of your conduct on that
occasion requires that you should not be immediately
identifiable as someone engaging in such conduct. On such
occasions you must carry your licence on you and be able to
produce it on request. This condition allows store
detectives or close protection operatives to perform
licensable activities without the need to be identifiable.
The covert licence condition cannot apply to vehicle
immobilisers.
Camera Operatives need to be Licensed?
The following is taken from the notes of the Vehicle
Immobiliser Network Meeting 20th March 2009. (Thanks to
Blessed Beard over at Pepipoo for this one.)
5. Will the SIA allow trained vehicle immobilisers who have
not yet received their licence to shadow a trained and
licensed VI to get some training ‘in the field’? Bad
experiences can scare off new vehicle immobilisers, so the
money spent on their training and licensing is wasted.
The Private Security Industry Act 2001 says that “activities
carried out in connection with” a licensable role should be
licensed. Therefore if someone is accompanying the licensed
vehicle immobiliser, observing the process, they would need
an SIA licence. Although it could be argued that ‘in
connection with’ is down to interpretation, it would be up
to a court of law to decide.
Valid Clamping?
Under the PSI Act and existing case law for clamping to be
valid the following must be present or take place
1)There must be clear and prominent signs indicating a
vehicle may be immobilised.
2)The signs should contain
a)A number at which an offer to pay the release fee can be
made
b)The amount of the release fee (which should be reasonable)
3)Upon an offer to pay or payment being made the vehicle
must be released in a reasonable amount of time
4)The person immobilising the vehicle must be licensed by
the Security Industry Authority.
5)The person immobilising or releasing the vehicle must have
their Security Industry Authority identification badge on
display.
6)Upon payment a receipt must be issued. The receipt should
contain the:
a)the name of the license holder
b)the
signature of the license holder
c)the license holders SIA License number
d)the location where the vehicle was clamped or towed
e)the date when the vehicle was clamped or towed
What to Do If You are Clamped
1. Keep calm, however distressing it may be, getting angry
or upset will do you no good and it may get you arrested.
2. Take a note of any signage. It should be clear and
visible. Look particularly at entrances/exits.
3. If you have a digital camera take pictures of any
signage. Is it readable from where you stand? Was it
prominently displayed where you came in?
4. If you have the ability record/make notes of anything
said or done by the clampers. Particularly record or note
any threatening or intimidating comments or behaviour.
If they demand extra because a tow truck has been called out
refuse to pay and call the police. They must release once an
offer to pay is made.
5. Ask to see the clampers SIA I.D. If they cannot produce
it call the police. They are possibly unlicensed and thus
committing an offence under the PSI act.
6. Pay on a credit card if you can or by cheque.
7. Do not offer any physical violence to the immobilisers
you are liable to be arrested.
8. Do not damage a clamp (i.e. cut it off). You leave
yourself open to a charge of “criminal damage” if you do.
(There is some debate over whether if you found a clamping
to be wrong e.g no signage whether you would be entitled to
end the tort by a "self help" method e.g. bolt cutters. You
have to make a judgement call). All that said proving a
charge of criminal damage may not be that easy.
9. If you can remove the clamp without damaging it then
you can do so.
10. Make sure you get a full receipt with all the required
details
11. Check that the clamper is licensed on the SIA website.
12. If they are demanding a towing fee for a tow truck
turning up or being called but not actually towing refuse to
pay anything other than the release fee.
Can I Recover My Money?
Unfortunately there is no one clear path to go down to seek
redress if you are clamped. More often than not you will
have been forced to pay to have your car returned –
regardless of whether the immobilisation is legal or not.
Unless the firm in question is grossly in breach of the PSI
Act then the only path left open to you is to attempt a
civil recovery. This will need to be done via letter at
first and if that fails then through the
county court on the small claims track.
One final point is that these firms are often fly-by-night
outfits. If you are seeking redress you should sue the
clamping firm and the landowner as co-defendants.
(landowner details can usually be obtained from the land
registry. (www.landregistry.gov.uk).
Damages claimed for trespass must be paid to the landlord so
unless the clampers and the landowner have a water tight
agreement they may be acting unlawfully.
Stopping or Reversing Payment
If you have paid by cheque or credit/debit card there may be
avenues open for to try and get the payment stopped or
reversed.
If you can pay by cheque then do not put any guarantee
information on the back. The simple thing to do is ring your
bank and have a stop put on the cheque. It may cost you a
small fee to do so but its better than a large amount. I
suspect that most clamping companies will be unwilling to
accept payment by cheque for this very reason.
If you paid by credit card or debit card then you could,
reasonably in my opinion, claim that you were forced to pay
under duress and that the transaction is invalid.
It may be that your bank or credit card company will be
unwilling to do anything to help you. If that is the case
then the your only remedy is recovery through the civil
courts
Gather Evidence
Before attempting any recovery you need to gather evidence
of any failures to comply with either the SIA legislation or
the case law given under Vine or Anker.
Signage
One of the most common causes of complaint is the lack of
adequate signage. Arthur Vs Anker clearly states that a sign
must be present. Vine further enhances that by saying it
must be seen and understood. If the signage is clearly
posted and you’ve parked in clear violation then you’d
better have a pretty good reason, such as in the Vine case,
to bring a claim against the firm that clamped you.
However that said signage is often missing, inconspicuous or
unreadable. Many posters on the consumer action group forums
have mentioned that poor lighting as a reason for the signs
being missed.
One “pay for a solution” website I have seen suggests that a
guidance point for the visibility of signs is the Road
Traffic Act 1991. As there is no guidance for size of no
parking signs or their placement on private land other than
the case law that they should be clear, visible and
understood you could use the guidance on public land as a
reference. Whether a court would accept this is debatable.
Excessive Charge
There is no legal limit to the amount that can be charged
for a release fee. The Vine case said that a reasonable
amount in 1997 was £105. This roughly translates to £138 in
today’s terms (based on the CPI and rate of inflation March
200 . It would
be worth consulting a lawyer with a view to court action if
you’ve paid significantly more than this. However this
figure is a guideline and even if you’ve paid less than a
court may decide it is still to high.
Not Licensed By The SIA
If the immobilisers are not registered it may render the
clamping invalid and therefore you should be able to seek a
refund. It may be that attempting a bargain along the lines
of refund my money and I won’t report this breach will be
effective. Bringing pressure to bear on the landlord may
also bring results. In my view you would do better to report
the matter to the SIA and seek redress via the courts as the
clamping should not legally have taken place and by that
reasoning no release fee should have been due. In performing
the unlicensed clamping they have broken the law and both
they and the landowner can be fined up to £5000 and/or be
jailed for up to 6 months per offense.
Summary
It would seem the clampers have it going for them – at least
initially. They get your money and backing in some cases
from the Police. Knowing your rights will help you seek
redress is through the courts.
I hope this guide will help.
Pin 1 On U
(A copy of this guide can also be found at
Blogspot:Clamping Guide)
Appendix A:
Residential Parking and Clamping
Introduction
This section is to deal with what is becoming a very real
problem. More and more property managers, landlords and so
on are looking to respond to resident complaints about
people parking in their spaces and are often times bring in
clamping firms to deal with the problem.
Clamping is a remedy for trespass. Bearing in mind that
trespass is to enter wrongfully or without proper authority
or consent upon the real property of another, it does (or
should) present problems for using clamping in a residential
setting. The key element is “wrongfully or without proper
authority or consent”. That consent or authority comes from
either two sources the landlord (usually through a lease or
rental agreement) or a title deed (i.e. you own the land and
the parking space).
Guidance if your accommodation includes a parking space
(ownership, rental agreement, lease)
I have seen information being sought by a number of people
who own accommodation that includes a car parking space. The
normal situation is that the estate management or property
factors decide to bring in clampers to control the parking
situation. In some cases this is at the residents behest but
I have seen cases where this was done without the residents
knowledge or consent.
You cannot be deemed to have trespassed if you have proper
authority or consent. If your title deeds, lease or rental
agreement specifically mention a car parking space then as
far as that is concerned you have consent to park in that
space. There may be conditions imposed, particularly in a
rental situation that should you breach may cause the
consent to be withdrawn. You would need to check the
documentation carefully.
Permits or No Permits.
Often management companies will seek to impose a system of
permits. Any car not displaying a permit gets clamped. As a
general rule this cannot simply be imposed. In the case of a
new scheme then this would amount to a unilateral change of
contract or an attempt to make you party to a contract. This
simply cannot happen. Both need your agreement.
In the case of moving into an existing scheme as a tenant
unless the rental/lease agreement makes it clear or you sign
something specific then again you are not obligated to
participate.
It may be you like the idea of a permit scheme and want to
participate in it. At face value it presents a low cost
option. But what happens when you, who have a perfect right
to park, forget to display your permit and are clamped. Are
you really liable for the release fee? Not so attractive now
is it? I would suggest that there are more cost-effective
and less stressful methods of preventing people parking
where they shouldn’t. I will detail some later.
For anyone facing a permit scheme I would advise you opt
out. You don't need to be confrontational. A polite
discussion will probably achieve more. However I would put
all of the above in writing as well and send it via recorded
delivery. That way he you have a record that you notified
all parties concerned.
Your letter should include the following points and be
addressed to the clampers and the landlord/ management
company/property factors
1. That you reject their permit scheme
2. Advise them that you will expect an immediate and full
rebate of any release fee paid should your vehicle be
clamped and any incidental expenses incurred.
3. Advise them that if your vehicle is clamped, you will be
seeking damages for trespass, harassment and loss of
enjoyment of the property.
Clamped in Your Own Space?
If you are the landowner then and this is ignored then they
are in violation of the Private Security Industry Act 2001.
They must have landowner permission to clamp. If they enter
your land to clamp your vehicle they become guilty of
trespass themselves and you would certainly have an
actionable case against them and whoever employed them. You
can, and should report them to the police and the Security
Industry Authority.
If you are tenant you may have grounds to seek damages from
the landlord for loss of “peaceful enjoyment of the
property”. (Human Rights Act 1998. You need to check your
agreements carefully. They may be guilty of harassment under
the Protection from Eviction Act 1977 (C43 1.1.3). To enter
your property a landlord or his agent must give 24 hours
written notice and have your permission. Tenants need to
confirm that they have a parking space specifically
allocated to them and that they have not inadvertently
agreed to clamping. If you haven’t agreed to this then
effectively you are in the same situation as a landowner and
could have an actionable case against them for trespass.
If you find yourself in the position of being clamped in a
space that you own or rent then it is my opinion that you
would be in a position to persue a self-help remedy to
remove the clamp. Alternately you might want to call the
clamping company, advise them of the situation and get them
to release you. They may of course refuse. Complaints to the
police may prove effective as they have interfered with a
motor vehicle.
Communal Parking - Renting
This is harder to advise on. It is very much dependent on
your lease/rental agreement. But essentially if you have
permission to be there then you cannot be trespassing.
Alternatives to Clamping
One of the best alternatives I’ve seen is one that empowers
the owner/renter of a parking space to control access. It is
the raisable bollard/post. These can be locked into position
and prevent access when your car is not there. These are
relatively low cost (probably lower to buy and install than
the average clamping release fee) solutions to implement and
mean the a lot less hassle and stress you.
Remedies
Talking is good. Quiet negotiation may achieve more than
shouting and yelling. A quiet polite letter stating your
case may help. If not you have the alternative of going to
court - having sought legal advice first.
Appendix B:
Sources and
References
Lloyd vs DPP 1992
Arthur vs Anker
Vine vs LBC Waltham Forrest
The Private Security Industry Act 2001
The Private Security Industry Act 2001 Regulations 2007
The Security Industry Authority |