The Motorists' Guide to Appealing Parking, Bus Lane, Yellow Box Junction and Moving Traffic Tickets

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The Appeals Process
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Do not pay the ticket up front if you intend to appeal!

This is a common mistake. If you do pay, you can't appeal as payment is considered to be an admission of guilt and the case is closed.

 

When you get a ticket.....

 

Check to ensure it's been issued correctly in terms of the hours and days of operation of the restriction. If it has, you could still be able to appeal on a number of other grounds so don't pay up until you've checked these points:

 

1. The wording on the ticket and way its been issued conforms with the law. Also check the act quoted (at the top of the ticket and notice to owner) and ensure it has been issued under the correct act. This site details the relevant legislation for each type of offense.

2. Signs and roadmarkings are present and legal.

3. There is a valid traffic order which matches the restrictions on the street.

 

4. If the ticket was issued by CCTV, ensure adequate camera warning signs were present. A recent case in Wirral publicised in the national press means many of these tickets may be invalid. BBC, Daily Mail. See below for an example appeal letter.

 

If you decide to appeal, follow these tips.....

  • Send all appeal letters by recorded delivery - otherwise some unscrupulous councils will deny they ever received your appeal. Or if you appeal by email ensure you get an acknowledgement.
     

  • Make sure you appeal within the timescale and send your initial appeal within the discount period.

  • Include photographic evidence and witness statements where necessary as well as any other evidence such as delivery notes.
     

  • If you have genuine mitigating circumstances then these should be included in your appeal letter. The council may decide to cancel your ticket as a gesture of 'goodwill'. However this is uncommon so it is best to check this website to see if the ticket has been issued in accordance with the law.

  • In your appeal letter, ask the council to send you photographic evidence of your vehicle parked illegally and a copy of the relevant traffic order if they decide to reject your appeal. You can mention that this is a freedom of information request if you want.

  • If your appeal is rejected, ensure follow up notices comply with the law by checking the 'tickets and notices' section under the relevant offence on the left hand menu.

The Adjudicator

 

If your appeal is rejected by the council you can appeal to the adjudicator; PATAS in London or the Traffic Penalty Tribunal in England outside London.

 

The adjudicator is independent and you can either receive a postal decision or attend a personal hearing. Costs can be awarded if the adjudicator considers that either party acted ‘frivolously, vexatiously or wholly unreasonably'.

 

If you decide to take the appeal all the way, then should you lose you will be liable to pay the full charge and unable to pay the 50% reduced amount. Unfortunately there is no way around this and it often deters people from appealing. However councils are also aware of this and for this reason usually reject the first appeal, often with a standard letter, even it is valid so bear this in mind. The majority of appeals which reach the adjudicator are won by the motorist. Many of these are not even contested by the council  - evidence that the council was aware all along they were in the wrong. 


Examples of appeals letters are shown below.

 

Case Law

 

Roadmarkings and Signs

 

Some councils may claim that just because a sign doesn't comply fully with the law that doesn't mean its invalid because it can still be understood. If this happens to you then quote the following case which established that this argument is not valid. (However note that this was before parking was decriminalised so some adjudicators may reject it).

Davies v Heatley [1971] R.T.R 145
"Because by s.64(2) of the Road Traffic Regulation Act 1984 traffic signs shall be of the size, colour and type prescribed by regulation, if a sign the contravention of which is an offence contrary to s.36 is not as prescribed by the regulation, no offence is committed if the sign is contravened, even if the sign is clearly recognisable to a reasonable man as a sign of that kind"

The Wording on the Ticket

Does it really matter if the authority gets it slightly wrong? Yes it does. The authority has a duty to comply with the law and they cannot play fast and loose with it. Several cases have established this, including Wandsworth v Al's Bar and Restaurant. The adjudicator said:

"The motoring public deserves nothing less than that the public authorities exercising penal powers understand the importance of their complying with the conditions attached to their powers and are scrupulous about having in place administrative processes that do so"

Example Appeal Letters

The following examples are real letters sent to councils where tickets were successfully appealed.

1. Incorrect parking bay markings (London Borough of Waltham Forest):

Dear Sir / Madam, 

I wish to appeal this PCN on the grounds that the contravention did not occur. The roadmarkings delineating the bay do not conform with the Traffic Signs Regulations and General Directions (TSRGD) 2002. The double white line at the end of the bay is not a permitted variant of diagram 1028.4. These should only be used where single bays are marked out, as in diagram 1032. Below is a photo of the bay as evidence of this point with my car. Hence I trust the PCN will be cancelled.

If you do wish to pursue the PCN then please enclose with your response a copy of the relevant Traffic Order and consider this a request under the freedom of information act.

Yours faithfully,

Mr xxxx

 

2. Incorrect Notice to Owner

Dear Sir / Madam,

1.  I wish to appeal the above PCN on the grounds that there has been a procedural impropriety on the part of the enforcement authority

TheThe notice to owner does not conform with The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007. Under the “Making Representations” section it fetters my right to appeal by instructing that I may only tick one box. Regulation 4 of the 2007 regs states:

“that, in relation to the alleged contravention on account of which the notice to owner was served, one or more of the grounds specified in paragraph (4) applies; or”

Hence I trust the PCN will be cancelled.

Yours faithfully,

Mr xxxx

 

3. Parking ticket issued by CCTV (note the 2nd part can be used for any type of ticket issued by CCTV)

Dear Sir / Madam,

1.  I wish to appeal the above PCN issued by CCTV on the following grounds:

The1. Section 48 of the The Secretary of State's Statutory Guidance to Local Authorities on the Civil Enforcement of Parking Contraventions states "The Secretary of State recommends that approved devices are used only where enforcement is difficult or sensitive and CEO enforcement is not practical". Section 87 of the Traffic Management Act states that local authorities must give regard to this guidance. xx Road does not fall under this description.
 
2. The IOC CCTV code of conduct states that warning signs should be placed where CCTV is in use. No such signs were in place in the location where this PCN was issued therefore it is invalid. This has been confirmed at Adjudicator by the case of Rachel Johnson v Wirral, copy of press article included. Quote form the code of conduct:

 

Signs should:

  • be clearly visible and readable;

  • contain details of the organisation operating the system, the purpose for using CCTV and who to contact about the scheme (where these things are not obvious to those being monitored); and

  • be an appropriate size depending on context, for example, whether they are viewed by pedestrians or car drivers."

Hence I trust the PCN will be cancelled.

If you reject my appeal please send with your response a copy of the relevant traffic order and proof that the camera in use is an approved device. Please consider this a request under the freedom of information act.

Yours faithfully,

Mr xxxx

 

 

 

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