The Motorists' Guide to Appealing Parking, Bus Lane, Yellow Box Junction and Moving Traffic Tickets

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Parking Tickets and Notices
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Check to see if the information on your ticket and subsequent notices complies with the regulations. In my experience the majority of authorities get it wrong!

 

The legislation governing the procedure for issuing parking tickets and notices is quite complicated but is summarised below. The parts in italics have been copied directly from regulations with links to the official site for confirmation.

 

If you find anything is wrong, the grounds to appeal on are "there has been a procedural impropriety on the part of the enforcement authority"

 

Click for Scotland

The Law....

 

Tickets (known as PCNs or Penalty Charge Notices) are issued under the Traffic Management Act 2004. They do not have to be put on the vehicle. If the attendant has started writing the ticket and you drive off they can send it in the post.

There are two subsequent pieces of legislation which detail all regulations with regards to the ticket and appeals process. These are:

The Civil Enforcement of Parking Contraventions (England) General Regulations 2007

and

The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007

(Most tickets do not list all of three pieces of legislation at the top of the PCN. Some authorities do. In my opinion they should at least refer to one of the 2007 regulations otherwise a motorists is not being informed of their rights but this is something that would need to be decided by an adjudicator. If yours doesn't, then appeal and let me know how you get on)

Click for tickets issued on street Click for tickets issued by post

 

Tickets issued on street

 

The process goes like this.....

 

The Ticket (PCN)

The Notice to Owner

The Notice of Rejection

 

The Ticket (PCN)

 

Click on this image to compare your parking ticket to an example of a correct one (opens in pop up window). The writing in red cross references to the requirements in the regulations (below)

 

 

A ticket issued on street must state the following:

 

Schedule

1.  A penalty charge notice served under regulation 9 must, in addition to the matters required to be included in it by regulation 3(2) of the Representations and Appeals Regulations, state—

 

(a) the date on which the notice is served;

 

(b) the name of the enforcement authority;

 

(c) the registration mark of the vehicle involved in the alleged contravention;

 

(d) the date and the time at which the alleged contravention occurred;

 

(e) the grounds on which the civil enforcement officer serving the notice believes that a penalty charge is payable;

 

(f) the amount of the penalty charge;

 

(g) that the penalty charge must be paid not later than the last day of the period of 28 days beginning with the date on which the penalty charge notice was served;

 

(h) that if the penalty charge is paid not later than the last day of the period of 14 days beginning with the date on which the notice is served, the penalty charge will be reduced by the amount of any applicable discount;

 

(i) the manner in which the penalty charge must be paid; and

 

(j) that if the penalty charge is not paid before the end of the period of 28 days referred to in subparagraph (g), a notice to owner may be served by the enforcement authority on the owner of the vehicle.

 

In addition as per point 1 above from the The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007:

 

3.

(2) A penalty charge notice served under regulation 9 of the General Regulations must, in addition to the matters required to be included in it under paragraph 1 of the Schedule to the General Regulations, include the following information—

(a) that a person on whom a notice to owner is served will be entitled to make representations to the enforcement authority against the penalty charge and may appeal to an adjudicator if those representations are rejected; and

(b) that, if representations against the penalty charge are received at such address as may be specified for the purpose before a notice to owner is served—

(i) those representations will be considered;

(ii) but that, if a notice to owner is served notwithstanding those representations, representations against the penalty charge must be made in the form and manner and at the time specified in the notice to owner.

 

The Notice to Owner

For tickets issued by a civil enforcement officer,  a ‘Notice to Owner’ is issued by the council after 28 days. The details below (from regulation 19) stipulate what must be included in this. Please note as specified in regulation 20 the council must serve this no later than 6 months after the date the ticket was served.

  • Note the 28 day period is from the date of service of the notice which is taken to be 2 working days from the date of posting, as specified here. This story from Kent shows a local authority that got it wrong

  • You may tick more than one box for grounds of appeal as per regulation 4 (2)(b)(i) of the 2007 representations and appeals regulations. If the notice to owner says "tick one box" this is wrong! However please note that in yet another case of adjudicator ignoring the law when it suits them, Gerald Styles of PATAS ruled that "one" does not actually mean one. Case here. I still believe this is a valid appeal point and another adjudicator may see differently.

  • As well as the list of reasons to appeal, it must also specifically refer to you being able to appeal for other "compelling reasons" as per regulation 4 (2)(b)(ii) of the 2007 representations and appeals regulations. Harrow recently screwed up on this point rendering their tickets issued by post invalid! The case is Harrow vs Mr John Evans CASE NO 2080351250. However be warned, another adjudicator (Gerald Styles) recently ruled in favour of TfL who did not mention "compelling reasons". His ruling completely contradicts the Harrow case, showing that PATAS (paid for by PCNs) are a law unto themselves. Case here

Click on this image and then zoom in to compare your notice to owner to a correct example

 

 

Regulations for notice to owner:

PART 5 ENFORCEMENT OF PENALTY CHARGES

 

The notice to owner

 

19.—(1) Subject to regulation 20, where—

(a) a penalty charge notice has been served with respect to a vehicle under regulation 9; and

 

(b) the period of 28 days specified in the penalty charge notice as the period within which the penalty charge is to be paid has expired without that charge being paid, the enforcement authority concerned may serve a notice (“a notice to owner”) on the person who appears to them to have been the owner of the vehicle when the alleged contravention occurred.

 

(2) A notice to owner served under paragraph (1) must, in addition to the matters required to be included in it under regulation 3(3) of the Representations and Appeals Regulations, state—

 

(a) the date of the notice, which must be the date on which the notice is posted;

 

(b) the name of the enforcement authority serving the notice;

 

(c) the amount of the penalty charge payable;

 

(d) the date on which the penalty charge notice was served;

 

(e) the grounds on which the civil enforcement officer who served the penalty charge notice under regulation 9 believed that a penalty charge was payable with respect to the vehicle;

 

(f) that the penalty charge, if not already paid, must be paid within “the payment period” as defined by regulation 3(3)(a) of the Representations and Appeals Regulations;

 

(g) that if, after the payment period has expired, no representations have been made under regulation 4 of the Representations and Appeals Regulations and the penalty charge has not been paid, the enforcement authority may increase the penalty charge by the applicable surcharge; and

 

(h) the amount of the increased penalty charge.

Time limit for service of a notice to owner

 

20.—(1) A notice to owner may not be served after the expiry of the period of 6 months beginning with the relevant date.

 

(2) The relevant date—

 

(a) in a case where a notice to owner has been cancelled under regulation 23(5)(c) of these Regulations, is the date on which the district judge serves notice in accordance with regulation 23(5)(d);

 

(b) in case where a notice to owner has been cancelled under regulation 5 of the Representations and Appeals Regulations, is the date of such cancellation;

 

(c) in a case where payment of the penalty charge was made, or had purportedly been made, before the expiry of the period mentioned in paragraph (1) but the payment or purported payment had been cancelled or withdrawn, is the date on which the enforcement authority is notified that the payment or purported payment has been cancelled or withdrawn;

 

(d) in any other case, is the date on which the relevant penalty charge notice was served under regulation 9.

 

 

In addition as per point 2 above from regulation 3(3) of the The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007:

 

3.

(3) A notice to owner served under regulation 19 of the General Regulations must, in addition to the matters required to be included in it under that regulation, include the following information—

(a) that representations on the basis specified in regulation 4 against payment of the penalty charge may be made to the enforcement authority, but that any representations made outside the period of 28 days beginning with the date on which the notice is served (“the payment period”) may be disregarded;

(b) the nature of the representations which may be made under regulation 4;

(c) the address (including if appropriate any email address or FAX telephone number, as well as the postal address) to which representations must be sent and the form in which they must be made;

(d) that if representations which have been made—

(i) within the payment period; or

(ii) outside that period but not disregarded,

are not accepted by the enforcement authority the recipient of the notice may appeal against the authority’s decision to an adjudicator; and

(e) in general terms, the form and manner in which an appeal may be made

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In addition point (3)(a) above refers to regulation 4 which is shown below.

 

Representations against notice to owner

4.—(1) The recipient may make representations against a notice to owner to the enforcement authority which served the notice on him.

(2) Any representations under this regulation must—

(a) be made in such form as may be specified by the enforcement authority;

(b) be to either or both of the following effects—

(i) that, in relation to the alleged contravention on account of which the notice to owner was served, one or more of the grounds specified in paragraph (4) applies; or

(ii) that, whether or not any of those grounds apply, there are compelling reasons why, in the particular circumstances of the case, the enforcement authority should cancel the penalty charge and refund any sum paid to it on account of the penalty charge.

(3) In determining the form for making representations, an enforcement authority which is a London authority must act through the joint committee through which, in accordance with regulation 15 of the General Regulations, it exercises its functions relating to adjudicators.

(4) The grounds referred to in paragraph (2)(b)(i) are—

(a) that the alleged contravention did not occur;

(b) that the recipient—

(i) never was the owner of the vehicle in question;

(ii) had ceased to be its owner before the date on which the alleged contravention occurred; or

(iii) became its owner after that date;

(c) that the vehicle had been permitted to remain at rest in the place in question by a person who was in control of the vehicle without the consent of the owner;

(d) that the recipient is a vehicle-hire firm and—

(i) the vehicle in question was at the material time hired from that firm under a hiring agreement; and

(ii) the person hiring it had signed a statement of liability acknowledging his liability in respect of any penalty charge notice served in respect of any parking contravention involving the vehicle during the currency of the hiring agreement;

(e) that the penalty charge exceeded the amount applicable in the circumstances of the case;

(f) that there has been a procedural impropriety on the part of the enforcement authority;

(g) that the order which is alleged to have been contravened in relation to the vehicle concerned, except where it is an order to which Part VI of Schedule 9 to the 1984 Act(4) applies, is invalid;

(h) in a case where a penalty charge notice was served by post on the basis that a civil enforcement officer was prevented by some person from fixing it to the vehicle concerned or handing it to the owner or person in charge of the vehicle, that no civil enforcement officer was so prevented;

(i) that the notice to owner should not have been served because—

(i) the penalty charge had already been paid in full;

(ii) the penalty charge had been paid, reduced by the amount of any discount set in accordance with Schedule 9 to the 2004 Act, within the period specified in paragraph 1(h) of the Schedule to the General Regulations.

 

The Notice of Rejection

 

The authority has 56 days to reply to your appeal. If they reject your appeal they must serve a notice of rejection in accordance with the following:

 

Rejection of representations against notice to owner

6.—(1) Where representations are made under regulation 4 and the enforcement authority serves a notice of rejection under regulation 5(2)(b), that notice shall—

(a) state that a charge certificate may be served unless before the end of the period of 28 days beginning with the date of service of the notice of rejection—

(i) the penalty charge is paid; or

(ii) the person on whom the notice is served appeals to an adjudicator against the penalty charge;

(b) indicate the nature of an adjudicator’s power to award costs; and

(c) describe in general terms the form and manner in which an appeal to an adjudicator must be made.

(2) A notice of rejection served in accordance with paragraph (1) may contain such other information as the enforcement authority considers appropriate.

 

Tickets issued by post

For tickets issued by post you will not be sent a separate notice to owner, the PCN acts as the notice to owner. Although the PCN does not have to state this, it is stipulated in the representations and appeals regulations here. These tickets are know as Regulation 10 PCNs.

 

 

The Ticket (PCN)

The Notice of Rejection

 

The Ticket (PCN)

 

Here are some key points to note:

  • The ticket must be issued within 28 days of the alleged contravention as per paragraph (4) of regulation 10 of the 2007 general regulations (except in extenuating circumstances detailed in paragraph (5), up to a maximum of 6 months)

  • Note the period in which you are given to pay and appeal must be 28 days from the 'date of service of the notice'. This means it must take into account postal time which is taken to be 2 working days from the date of posting, as specified here. This story from Kent shows a local authority that got it wrong

  • You may tick more than one box for grounds of appeal as per regulation 4 (2)(b)(i) of the 2007 representations and appeals regulations. If the notice to owner says "tick one box" this is wrong!

  • As well as the list of reasons to appeal, it must also specifically refer to you being able to appeal for other "compelling reasons" as per regulation 4 (2)(b)(ii) of the 2007 representations and appeals regulations. Harrow recently screwed up on this point rendering their tickets issued by post invalid! The case is Harrow vs Mr John Evans CASE NO 2080351250

  • Tickst issued by post must also state the motorists right to view evidence as per regulation 3 paragraphs (5) and (6), as required by regulation 3(4)(e) of the 2007 representations and appeals regulations. This was also established in the Harrow case above

Click on this image to compare your parking ticket to an example of a correct one (opens in pop up window). The writing in red cross references to the requirements in the regulations (below)

 

 

A ticket issued by post must state the following:

 

Schedule

2.  A regulation 10 penalty charge notice, in addition to the matters required to be included in it by regulation 3(4) of the Representations and Appeals Regulations, must state—

 

(a) the date of the notice, which must be the date on which it is posted;

 

(b) the matters specified in paragraphs 1(b), (c), (d), (f) and (i);

 

(c) the grounds on which the enforcement authority believes that a penalty charge is payable;

 

(d) that the penalty charge must be paid not later than the last day of the period of 28 days beginning with the date on which the penalty charge notice is served;

 

(e) that if the penalty charge is paid not later than the applicable date, the penalty charge will be reduced by the amount of any applicable discount;

 

(f) that if after the last day of the period referred to in subparagraph (d)—

 

(i) no representations have been made in accordance with regulation 4 of the Representations and Appeals Regulations; and

 

(ii) the penalty charge has not been paid,

the enforcement authority may increase the penalty charge by the amount of any applicable surcharge and take steps to enforce payment of the charge as so increased;

 

(g) the amount of the increased penalty charge; and

 

(h) that the penalty charge notice is being served by post for whichever of the following reasons applies—

 

(i) that the penalty charge notice is being served by post on the basis of a record produced by an approved device;

 

(ii) that it is being so served, because a civil enforcement officer attempted to serve a penalty charge notice by affixing it to the vehicle or giving it to the person in charge of the vehicle but was prevented from doing so by some person; or

 

(iii) that it is being so served because a civil enforcement officer had begun to prepare a penalty charge notice for service in accordance with regulation 9, but the vehicle was driven away from the place in which it was stationary before the civil enforcement officer had finished preparing the penalty charge notice or had served it in accordance with regulation 9.

 

3.  In paragraph 2 for the purposes of subparagraph (e) the “applicable date” is—

 

(a) in the case of a penalty charge notice served by virtue of regulation 10(1)(a) (on the basis of a record produced by an approved device), the last day of the period of 21 days beginning with the date on which the notice was served;

 

(b) in any other case, the last day of the period of 14 days beginning with that date.

 

 

In addition as per point 2 above from regulation 3(4) of The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007

 

3.

 

(4) A penalty charge notice served under regulation 10 of the General Regulations must, in addition to the matters required to be included in it under paragraph 2 of the Schedule to those Regulations, include the following information—

(a) that representations on the basis specified in regulation 4 may be made to the enforcement authority against the imposition of the penalty charge but that representations made outside the period of 28 days beginning with the date on which the penalty charge notice is served (“the representations period”) may be disregarded;

(b) the nature of the representations which may be made under regulation 4;

(c) the address (including if appropriate any email address or FAX telephone number, as well as the postal address) to which representations must be sent and the form in which they must be made;

(d) that if representations which have been made—

(i) within the representations period; or

(ii) outside that period but not disregarded,

are not accepted by the enforcement authority the recipient of the penalty charge notice may appeal against the authority’s decision to an adjudicator;

(e) where the penalty charge notice is served by virtue of regulation 10(1)(a) of the General Regulations (evidence produced by an approved device), the effect of paragraphs (5) and (6).

(5) The recipient of a penalty charge notice served by virtue of regulation 10(1)(a) of the General Regulations may, by notice in writing to the enforcement authority, request it—

(a) to make available at one of its offices specified by him, free of charge and at a time during normal office hours so specified, for viewing by him or by his representative, the record of the contravention produced by the approved device pursuant to which the penalty charge was imposed; or

(b) to provide him, free of charge, with such still images from that record as, in the authority’s opinion, establish the contravention.

(6) Where the recipient of the penalty charge notice makes a request under paragraph (5), the enforcement authority shall comply with the request within a reasonable time.

 

As per point (b) the contents of regulation 4 are:

 

Representations against notice to owner

4.—(1) The recipient may make representations against a notice to owner to the enforcement authority which served the notice on him.

(2) Any representations under this regulation must—

(a) be made in such form as may be specified by the enforcement authority;

(b) be to either or both of the following effects—

(i) that, in relation to the alleged contravention on account of which the notice to owner was served, one or more of the grounds specified in paragraph (4) applies; or

(ii) that, whether or not any of those grounds apply, there are compelling reasons why, in the particular circumstances of the case, the enforcement authority should cancel the penalty charge and refund any sum paid to it on account of the penalty charge.

(3) In determining the form for making representations, an enforcement authority which is a London authority must act through the joint committee through which, in accordance with regulation 15 of the General Regulations, it exercises its functions relating to adjudicators.

(4) The grounds referred to in paragraph (2)(b)(i) are—

(a) that the alleged contravention did not occur;

(b) that the recipient—

(i) never was the owner of the vehicle in question;

(ii) had ceased to be its owner before the date on which the alleged contravention occurred; or

(iii) became its owner after that date;

(c) that the vehicle had been permitted to remain at rest in the place in question by a person who was in control of the vehicle without the consent of the owner;

(d) that the recipient is a vehicle-hire firm and—

(i) the vehicle in question was at the material time hired from that firm under a hiring agreement; and

(ii) the person hiring it had signed a statement of liability acknowledging his liability in respect of any penalty charge notice served in respect of any parking contravention involving the vehicle during the currency of the hiring agreement;

(e) that the penalty charge exceeded the amount applicable in the circumstances of the case;

(f) that there has been a procedural impropriety on the part of the enforcement authority;

(g) that the order which is alleged to have been contravened in relation to the vehicle concerned, except where it is an order to which Part VI of Schedule 9 to the 1984 Act(4) applies, is invalid;

(h) in a case where a penalty charge notice was served by post on the basis that a civil enforcement officer was prevented by some person from fixing it to the vehicle concerned or handing it to the owner or person in charge of the vehicle, that no civil enforcement officer was so prevented;

(i) that the notice to owner should not have been served because—

(i) the penalty charge had already been paid in full;

(ii) the penalty charge had been paid, reduced by the amount of any discount set in accordance with Schedule 9 to the 2004 Act, within the period specified in paragraph 1(h) of the Schedule to the General Regulations.

 

The Notice of Rejection

The authority has 56 days to reply to your appeal. If they reject your appeal they must serve a notice of rejection in accordance with the following:

 

Rejection of representations against notice to owner

6.—(1) Where representations are made under regulation 4 and the enforcement authority serves a notice of rejection under regulation 5(2)(b), that notice shall—

(a) state that a charge certificate may be served unless before the end of the period of 28 days beginning with the date of service of the notice of rejection—

(i) the penalty charge is paid; or

(ii) the person on whom the notice is served appeals to an adjudicator against the penalty charge;

(b) indicate the nature of an adjudicator’s power to award costs; and

(c) describe in general terms the form and manner in which an appeal to an adjudicator must be made.

(2) A notice of rejection served in accordance with paragraph (1) may contain such other information as the enforcement authority considers appropriate.

 

Parking tickets issued currently in Scotland (and before 31st Match 2008 in England and Wales)

 

Issuing the PCN

Tickets in Scotland are issued under The Road Traffic Act 1991 (we have devolution to thank for this mess of legislation!). They must be either placed on your vehicle or handed to you

 

Transport for London took a case to the high court to test this law - and lost. Click here for the story. This landmark case confirmed that the ticket is not valid if you drove off before it is issued. However, be warned! Some unscrupulous parking attendants may lie and say they did issue the ticket, so bare this in mind.

 

The Information on the PCN

The ticket must state the 'date of issue' or 'date of notice' as well as the date of the contravention. If it doesn't then it's invalid.

 

In several test cases (including Bury, London and Edinburgh), failure to display the above resulted in the PCN being cancelled.  In London the case of 'Moses v London Borough of Barnet' was taken to the high court for a judicial review by Barnet. On the 4th August 2006 Barnet lost this case. A summary can be found Click here.

Section 66 of The Road Traffic Act 1991  specifies what must be stated on the ticket (shown below). Note that these details must be on the main body of the PCN and this does NOT include the detachable part at the bottom. This was established in the case of MacArthur v Bury.

 

(3) A penalty charge notice must state—

     (a) the grounds on which the parking attendant believes that a penalty charge is payable with respect to the vehicle;

     (b) the amount of the penalty charge which is payable;

     (c) that the penalty charge must be paid before the end of the period of 28 days beginning with the date of the notice;

     (d) that if the penalty charge is paid before the end of the period of 14 days beginning with the date of the notice, the amount of the penalty charge will be reduced by the specified proportion;

     (e) that, if the penalty charge is not paid before the end of the 28 day period, a notice to owner may be served by the London authority on the person appearing to them to be the owner of the vehicle;

     (f) the address to which payment of the penalty charge must be sent.

 

Section 66 also specifies specifies that the PCN must be handed to the driver or placed on the vehicle (note that cctv enforcement is subject to a different act, see below):

 

66.—(1) Where, in the case of a stationary vehicle in a designated parking place, a parking attendant has reason to believe that a penalty charge is payable with respect to the vehicle, he may—

     (a) fix a penalty charge notice to the vehicle; or

     (b) give such a notice to the person appearing to him to be in charge of the vehicle.