The Motorists' Guide to Appealing Parking, Bus Lane, Yellow Box Junction and Moving Traffic Tickets

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Parking Tickets and Notices
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Check to see if the information on your ticket and subsequent notices complies with the regulations. You'll be surprised how many authorities get it wrong!

 

The legislation governing the procedure for issuing parking tickets and notices is quite complicated but is summarised below. The parts in italics have been copied from the relevant regulations with links to the official site for confirmation.

 

If you find anything is wrong, the grounds to appeal on are "there has been a procedural impropriety on the part of the enforcement authority"

 

Issued after 31st March 2008 (except in Scotland)

On street

By post

 

Issued before 31st March 2008 (and currently in Scotland)

 

CCTV parking tickets in London before March 31st 2008

 

Parking tickets issued after 31st Match 2008

 

Tickets (known as PCNs or Penalty Charge Notices) after 31st March are issued under the Traffic Management Act 2004 (check the top of the ticket). This has made several changes to the regulations. Most noticeably they no longer have to be affixed to the vehicle. If the attendant has started writing the ticket they can then send it in the post. Parking attendants are now called ‘Civil Enforcement Officers’.

There are two subsequent pieces of legislation which detail all regulations with regards to the ticket and appeals process. These are:

The Civil Enforcement of Parking Contraventions (England) General Regulations 2007

and

The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007.

Most tickets do not list all of three pieces of legislation at the top of the PCN. Some authorities do. In my opinion they should at least refer to one of the 2007 regulations otherwise a motorists is not being informed of their rights but this is something that would need to be decided by an adjudicator.

Tickets issued on street

 

The Ticket (PCN)

The Notice to Owner

The Notice of Rejection

 

The Ticket (PCN)

A ticket issued on street must state the following:

 

1.  A penalty charge notice served under regulation 9 must, in addition to the matters required to be included in it by regulation 3(2) of the Representations and Appeals Regulations, state—

 

(a) the date on which the notice is served;

 

(b) the name of the enforcement authority;

 

(c) the registration mark of the vehicle involved in the alleged contravention;

 

(d) the date and the time at which the alleged contravention occurred;

 

(e) the grounds on which the civil enforcement officer serving the notice believes that a penalty charge is payable;

 

(f) the amount of the penalty charge;

 

(g) that the penalty charge must be paid not later than the last day of the period of 28 days beginning with the date on which the penalty charge notice was served;

 

(h) that if the penalty charge is paid not later than the last day of the period of 14 days beginning with the date on which the notice is served, the penalty charge will be reduced by the amount of any applicable discount;

 

(i) the manner in which the penalty charge must be paid; and

 

(j) that if the penalty charge is not paid before the end of the period of 28 days referred to in subparagraph (g), a notice to owner may be served by the enforcement authority on the owner of the vehicle.

 

In addition as per point 1 above from the The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007:

 

(2) A penalty charge notice served under regulation 9 of the General Regulations must, in addition to the matters required to be included in it under paragraph 1 of the Schedule to the General Regulations, include the following information—

(a) that a person on whom a notice to owner is served will be entitled to make representations to the enforcement authority against the penalty charge and may appeal to an adjudicator if those representations are rejected; and

(b) that, if representations against the penalty charge are received at such address as may be specified for the purpose before a notice to owner is served—

(i) those representations will be considered;

(ii) but that, if a notice to owner is served notwithstanding those representations, representations against the penalty charge must be made in the form and manner and at the time specified in the notice to owner.

 

The Notice to Owner

For tickets issued by a civil enforcement officer,  a ‘Notice to Owner’ is issued by the council after 28 days. The details below stipulate what must be included in this. Please note as specified in regulation 20 the council must serve this no later than 6 months after the date the ticket was served

 

PART 5 ENFORCEMENT OF PENALTY CHARGES

 

The notice to owner

 

19.—(1) Subject to regulation 20, where—

(a) a penalty charge notice has been served with respect to a vehicle under regulation 9; and

 

(b) the period of 28 days specified in the penalty charge notice as the period within which the penalty charge is to be paid has expired without that charge being paid,

the enforcement authority concerned may serve a notice (“a notice to owner”) on the person who appears to them to have been the owner of the vehicle when the alleged contravention occurred.

 

(2) A notice to owner served under paragraph (1) must, in addition to the matters required to be included in it under regulation 3(3) of the Representations and Appeals Regulations, state—

 

(a) the date of the notice, which must be the date on which the notice is posted;

 

(b) the name of the enforcement authority serving the notice;

 

(c) the amount of the penalty charge payable;

 

(d) the date on which the penalty charge notice was served;

 

(e) the grounds on which the civil enforcement officer who served the penalty charge notice under regulation 9 believed that a penalty charge was payable with respect to the vehicle;

 

(f) that the penalty charge, if not already paid, must be paid within “the payment period” as defined by regulation 3(3)(a) of the Representations and Appeals Regulations;

 

(g) that if, after the payment period has expired, no representations have been made under regulation 4 of the Representations and Appeals Regulations and the penalty charge has not been paid, the enforcement authority may increase the penalty charge by the applicable surcharge; and

 

(h) the amount of the increased penalty charge.

Time limit for service of a notice to owner

 

20.—(1) A notice to owner may not be served after the expiry of the period of 6 months beginning with the relevant date.

 

(2) The relevant date—

 

(a) in a case where a notice to owner has been cancelled under regulation 23(5)(c) of these Regulations, is the date on which the district judge serves notice in accordance with regulation 23(5)(d);

 

(b) in case where a notice to owner has been cancelled under regulation 5 of the Representations and Appeals Regulations, is the date of such cancellation;

 

(c) in a case where payment of the penalty charge was made, or had purportedly been made, before the expiry of the period mentioned in paragraph (1) but the payment or purported payment had been cancelled or withdrawn, is the date on which the enforcement authority is notified that the payment or purported payment has been cancelled or withdrawn;

 

(d) in any other case, is the date on which the relevant penalty charge notice was served under regulation 9.

 

 

In addition as per point 2 above from regulation 3(3) of the The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007:

 

(3) A notice to owner served under regulation 19 of the General Regulations must, in addition to the matters required to be included in it under that regulation, include the following information—

(a) that representations on the basis specified in regulation 4 against payment of the penalty charge may be made to the enforcement authority, but that any representations made outside the period of 28 days beginning with the date on which the notice is served (“the payment period”) may be disregarded;

(b) the nature of the representations which may be made under regulation 4;

(c) the address (including if appropriate any email address or FAX telephone number, as well as the postal address) to which representations must be sent and the form in which they must be made;

(d) that if representations which have been made—

(i) within the payment period; or

(ii) outside that period but not disregarded,

are not accepted by the enforcement authority the recipient of the notice may appeal against the authority’s decision to an adjudicator; and

(e) in general terms, the form and manner in which an appeal may be made

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In addition point (3)(a) above refers to regulation 4 which is shown below.

  • Please note as per point (2)(b)(i) below you may tick more than one box for grounds of appeal. If the notice to owner says you can only tick one box this is wrong!

  • Also note that as per point (2)(b)(ii) it must specifically refer to "compelling reasons". Harrow recently screwed up on this point rendering their tickets issued by post invalid!

Representations against notice to owner

4.—(1) The recipient may make representations against a notice to owner to the enforcement authority which served the notice on him.

(2) Any representations under this regulation must—

(a) be made in such form as may be specified by the enforcement authority;

(b) be to either or both of the following effects—

(i) that, in relation to the alleged contravention on account of which the notice to owner was served, one or more of the grounds specified in paragraph (4) applies; or

(ii) that, whether or not any of those grounds apply, there are compelling reasons why, in the particular circumstances of the case, the enforcement authority should cancel the penalty charge and refund any sum paid to it on account of the penalty charge.

(3) In determining the form for making representations, an enforcement authority which is a London authority must act through the joint committee through which, in accordance with regulation 15 of the General Regulations, it exercises its functions relating to adjudicators.

(4) The grounds referred to in paragraph (2)(b)(i) are—

(a) that the alleged contravention did not occur;

(b) that the recipient—

(i) never was the owner of the vehicle in question;

(ii) had ceased to be its owner before the date on which the alleged contravention occurred; or

(iii) became its owner after that date;

(c) that the vehicle had been permitted to remain at rest in the place in question by a person who was in control of the vehicle without the consent of the owner;

(d) that the recipient is a vehicle-hire firm and—

(i) the vehicle in question was at the material time hired from that firm under a hiring agreement; and

(ii) the person hiring it had signed a statement of liability acknowledging his liability in respect of any penalty charge notice served in respect of any parking contravention involving the vehicle during the currency of the hiring agreement;

(e) that the penalty charge exceeded the amount applicable in the circumstances of the case;

(f) that there has been a procedural impropriety on the part of the enforcement authority;

(g) that the order which is alleged to have been contravened in relation to the vehicle concerned, except where it is an order to which Part VI of Schedule 9 to the 1984 Act(4) applies, is invalid;

(h) in a case where a penalty charge notice was served by post on the basis that a civil enforcement officer was prevented by some person from fixing it to the vehicle concerned or handing it to the owner or person in charge of the vehicle, that no civil enforcement officer was so prevented;

(i) that the notice to owner should not have been served because—

(i) the penalty charge had already been paid in full;

(ii) the penalty charge had been paid, reduced by the amount of any discount set in accordance with Schedule 9 to the 2004 Act, within the period specified in paragraph 1(h) of the Schedule to the General Regulations.

(5) In these Regulations “procedural impropriety” means a failure by the enforcement authority to observe any requirement imposed on it by the 2004 Act, by the General Regulations or by these Regulations in relation to the imposition or recovery of a penalty charge or other sum and includes in particular—

(a) the taking of any step, whether or not involving the service of any document, otherwise than—

(i) in accordance with the conditions subject to which; or

(ii) at the time or during the period when,

it is authorised or required by the General Regulations or these Regulations to be taken; and

(b) in a case where an enforcement authority is seeking to recover an unpaid charge, the purported service of a charge certificate under regulation 21 of the General Regulations before the enforcement authority is authorised to serve it by those Regulations

 

The Notice of Rejection

 

The authority has 56 days to reply to your appeal. If they reject your appeal they must serve a notice of rejection in accordance with the following:

 

Rejection of representations against notice to owner

6.—(1) Where representations are made under regulation 4 and the enforcement authority serves a notice of rejection under regulation 5(2)(b), that notice shall—

(a) state that a charge certificate may be served unless before the end of the period of 28 days beginning with the date of service of the notice of rejection—

(i) the penalty charge is paid; or

(ii) the person on whom the notice is served appeals to an adjudicator against the penalty charge;

(b) indicate the nature of an adjudicator’s power to award costs; and

(c) describe in general terms the form and manner in which an appeal to an adjudicator must be made.

(2) A notice of rejection served in accordance with paragraph (1) may contain such other information as the enforcement authority considers appropriate.

 

Tickets issued by post

For tickets issued by post you will not be sent a separate notice to owner, the PCN acts as the notice to owner. Although the PCN does not have to state this, it is stipulated in the representations and appeals regulations here. These tickets are know as Regulation 10 PCNs.

 

The Ticket (PCN)

The Notice of Rejection

 

The Ticket (PCN)

  • The ticket must be issued within 28 days of the alleged contravention as per paragraph (4) of regulation 10 of the 2007 act (except in extenuating circumstances detailed in paragraph (5), up to a maximum of 6 months)

  • Note the period in which you are given to pay and appeal must be from the 'date of service of the notice'. This means it must take into account postal time. If it doesn't, it's invalid.

A ticket issued by post must state the following:

 

2.  A regulation 10 penalty charge notice, in addition to the matters required to be included in it by regulation 3(4) of the Representations and Appeals Regulations, must state—

 

(a) the date of the notice, which must be the date on which it is posted;

 

(b) the matters specified in paragraphs 1(b), (c), (d), (f) and (i);

 

(c) the grounds on which the enforcement authority believes that a penalty charge is payable;

 

(d) that the penalty charge must be paid not later than the last day of the period of 28 days beginning with the date on which the penalty charge notice is served;

 

(e) that if the penalty charge is paid not later than the applicable date, the penalty charge will be reduced by the amount of any applicable discount;

 

(f) that if after the last day of the period referred to in subparagraph (d)—

 

(i) no representations have been made in accordance with regulation 4 of the Representations and Appeals Regulations; and

 

(ii) the penalty charge has not been paid,

the enforcement authority may increase the penalty charge by the amount of any applicable surcharge and take steps to enforce payment of the charge as so increased;

 

(g) the amount of the increased penalty charge; and

 

(h) that the penalty charge notice is being served by post for whichever of the following reasons applies—

 

(i) that the penalty charge notice is being served by post on the basis of a record produced by an approved device;

 

(ii) that it is being so served, because a civil enforcement officer attempted to serve a penalty charge notice by affixing it to the vehicle or giving it to the person in charge of the vehicle but was prevented from doing so by some person; or

 

(iii) that it is being so served because a civil enforcement officer had begun to prepare a penalty charge notice for service in accordance with regulation 9, but the vehicle was driven away from the place in which it was stationary before the civil enforcement officer had finished preparing the penalty charge notice or had served it in accordance with regulation 9.

 

3.  In paragraph 2 for the purposes of subparagraph (e) the “applicable date” is—

 

(a) in the case of a penalty charge notice served by virtue of regulation 10(1)(a) (on the basis of a record produced by an approved device), the last day of the period of 21 days beginning with the date on which the notice was served;

 

(b) in any other case, the last day of the period of 14 days beginning with that date.

 

 

In addition as per point 2 above from the The Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007

 

(4) A penalty charge notice served under regulation 10 of the General Regulations must, in addition to the matters required to be included in it under paragraph 2 of the Schedule to those Regulations, include the following information—

(a) that representations on the basis specified in regulation 4 may be made to the enforcement authority against the imposition of the penalty charge but that representations made outside the period of 28 days beginning with the date on which the penalty charge notice is served (“the representations period”) may be disregarded;

(b) the nature of the representations which may be made under regulation 4;

(c) the address (including if appropriate any email address or FAX telephone number, as well as the postal address) to which representations must be sent and the form in which they must be made;

(d) that if representations which have been made—

(i) within the representations period; or

(ii) outside that period but not disregarded,

are not accepted by the enforcement authority the recipient of the penalty charge notice may appeal against the authority’s decision to an adjudicator;

(e) where the penalty charge notice is served by virtue of regulation 10(1)(a) of the General Regulations (evidence produced by an approved device), the effect of paragraphs (5) and (6).

 

As per point (b) the contents of regulation 4 are shown above

 

The Notice of Rejection

The authority has 56 days to reply to your appeal. If they reject your appeal they must serve a notice of rejection in accordance with the following:

 

Rejection of representations against notice to owner

6.—(1) Where representations are made under regulation 4 and the enforcement authority serves a notice of rejection under regulation 5(2)(b), that notice shall—

(a) state that a charge certificate may be served unless before the end of the period of 28 days beginning with the date of service of the notice of rejection—

(i) the penalty charge is paid; or

(ii) the person on whom the notice is served appeals to an adjudicator against the penalty charge;

(b) indicate the nature of an adjudicator’s power to award costs; and

(c) describe in general terms the form and manner in which an appeal to an adjudicator must be made.

(2) A notice of rejection served in accordance with paragraph (1) may contain such other information as the enforcement authority considers appropriate.

 

Parking tickets issued before 31st Match 2008

 

Issuing the PCN

Tickets before 31st March 2008 are issued under The Road Traffic Act 1991. They must be either placed on your vehicle or handed to you (however this does not apply to CCTV enforcement where the ticket was sent in the post, see below for more info).

 

Transport for London took a case to the high court to test this law - and lost. Click here for the story. This landmark case confirmed that the ticket is not valid if you drove off before it is issued. However, be warned! Some unscrupulous parking attendants may lie and say they did issue the ticket, so bare this in mind.

 

The Information on the PCN

The ticket must state the 'date of issue' or 'date of notice' as well as the date of the contravention. If it doesn't then it's invalid.

 

In several test cases (including Bury, London and Edinburgh), failure to display the above resulted in the PCN being cancelled.  In London the case of 'Moses v London Borough of Barnet' was taken to the high court for a judicial review by Barnet. On the 4th August 2006 Barnet lost this case. A summary can be found Click here.

Section 66 of The Road Traffic Act 1991  specifies what must be stated on the ticket (shown below). Note that these details must be on the main body of the PCN and this does NOT include the detachable part at the bottom. This was established in the case of MacArthur v Bury.

 

(3) A penalty charge notice must state—

     (a) the grounds on which the parking attendant believes that a penalty charge is payable with respect to the vehicle;

     (b) the amount of the penalty charge which is payable;

     (c) that the penalty charge must be paid before the end of the period of 28 days beginning with the date of the notice;

     (d) that if the penalty charge is paid before the end of the period of 14 days beginning with the date of the notice, the amount of the penalty charge will be reduced by the specified proportion;

     (e) that, if the penalty charge is not paid before the end of the 28 day period, a notice to owner may be served by the London authority on the person appearing to them to be the owner of the vehicle;

     (f) the address to which payment of the penalty charge must be sent.

 

Section 66 also specifies specifies that the PCN must be handed to the driver or placed on the vehicle (note that cctv enforcement is subject to a different act, see below):

 

66.—(1) Where, in the case of a stationary vehicle in a designated parking place, a parking attendant has reason to believe that a penalty charge is payable with respect to the vehicle, he may—

     (a) fix a penalty charge notice to the vehicle; or

     (b) give such a notice to the person appearing to him to be in charge of the vehicle.

 

CCTV Enforcement of Parking Prior to 31st March 2008

CCTV enforcement of parking prior to 31st March 2008 in London is covered under the London Local Authorities Act 2000. A PCN is issued in accordance with the Road Traffic Act 1991 (see above) but with the changes in section (5).

 

Note for a CCTV ticket sent in the post the period in which you are given to pay must be:

  • 14 days from 'date of service of notice' for reduced payment and 28 days from 'date of notice' for full payment . Date of service of notice means it must take into account postal time.

4        Service of penalty charge notice on the basis of information provided by camera, etc

(1) This section does not apply to the council of the Royal Borough of Kensington and Chelsea.

(2) Where a participating council, on the basis of information provided by the use of a camera or any other device, has reason to believe that a penalty charge relating to a stationary vehicle in a designated parking place or a special parking area in the area of the council is payable under Part II of the Act of 1991 with respect to the vehicle, they may serve a penalty charge notice on the person appearing to them to be the owner of the vehicle.

(3) A participating council may not serve a penalty charge notice under this section after the expiry of the period of 28 days beginning with the date on which the penalty charge allegedly became payable.

(4) Subject to subsection (5) below, the Act of 1991 shall apply to a penalty charge notice served under this section as though it were a penalty charge notice issued under section 66(1) of that Act.

(5) In the application of the Act of 1991 to a penalty charge notice served under this section—

(a) for the reference to the parking attendant in section 66(3)(a) there shall be substituted a reference to the council;

(b) for the reference in paragraph 1(2)(b) of Schedule 6 to the parking attendant who issued the penalty charge notice there shall be substituted a reference to the council who served the penalty charge notice; and

(c) for the purpose of section 66(3)(d), the date of the notice shall be the date on which the penalty charge notice was served.

(6) A notice served under this section may be served in the same manner as a notice to owner under paragraph 10 of Schedule 6 to the Act of 1991.